PRIVACY POLICY

INTRODUCTION

At TheSlimwears.com, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information, as well as your rights concerning your personal data.

From time to time, we, TheSlimwears.com, will collect and store your personal information (“Your Data”). It is mandatory for you to provide Your Data for us to provide you with our products and services. But we may not be able to do so if you do not provide Your Data.

WHAT PERSONAL DATA WE COLLECT

We collect and process the following categories of personal data to provide you with our products and services:

Personal Identification and Contact Information:

a. Full Name

b. Email address

c. Phone number

d. Mailing address

e. WhatsApp account name and ID (if applicable)

Account Information:

Username and password for creating and accessing your account

Transaction Information:

a. Payment details (e.g., credit/debit card information, billing address)

b. Purchase history and order details

Technical Information:

a. IP address

b. Browser type and version

c. Device information (e.g., operating system, device model)

d. Cookies and usage data (e.g., browsing behavior, pages viewed, time spent on the website)

Marketing Preferences:

Information about your communication preferences (e.g., consent for receiving marketing messages via email, SMS, or WhatsApp)

Enquiry Details:

Any information you provide when contacting us for support or making enquiries about our products or services

Other Voluntary Information:

Any other data you voluntarily share with us (e.g., responses to surveys, reviews, or feedback forms)

HOW WE COLLECT YOUR DATA

We collect your personal data in the following ways:

Directly from you when you:

a. Create an account on our website

b. Place an order or make a purchase

c. Subscribe to our newsletter or marketing communications

d. Fill out forms or surveys

e. Contact our customer service team

Automatically when you:

a. Visit and interact with our website through cookies and tracking technologies

b. Use features such as account login or checkout

HOW WE USE YOUR PERSONAL DATA

We will use Your Data for the purposes of:

a. fulfilling, managing and contacting you about your online orders,

b. (subject to any written consent you may give) direct marketing purpose;

c. communicating with you regarding your enquiries about the goods and/or services;

d. identification and verification to facilitate any of the above purposes; and

e. any other directly related purposes.

(collectively, the “Use Purposes”).

SHARING AND DISCLOSING YOUR PERSONAL DATA

For the Use Purposes, we may transfer, grant access and/or share Your Data to:

a. any of our third-party service provider who provides payment, logistics, IT, call centre, administrative or other services which support our provision of products and services to you; and

b. credit reference agencies, credit, debit and/or charge card companies and/or banks.

USE OF YOUR PERSONAL DATA FOR DIRECT MARKETING

We will only use Your Data for direct marketing purposes if you have explicitly opted in to receive such communications. You may provide your consent when creating an account, placing an order, or subscribing to our newsletter.

If you opt-in, we will use your full name, email address, telephone number, mail address, WhatsApp account name and account ID, to send you promotions, news and updates regarding (as the case may be) our products and services via the communication channels you indicate (e.g. phone call, SMS, email, mail, WhatsApp message etc.) We cannot use and/or transfer your personal information for direct marketing without your consent.

You have the right to request us to cease providing Your Data to the Transferee for direct marketing. If you do not wish to receive marketing communications in the future, you may opt out at any time free of charge by the following applicable means:

a. following any unsubscribe instructions or hyperlink in marketing emails you may receive;

b. contacting us at customercare@theslimwears.com.

DATA RETENTION

We will retain Your Data only for as long as it is necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Once Your Data is no longer needed for the specified purposes, it will be securely deleted or anonymized.

DATA SECURITY

We implement appropriate technical and organizational measures to protect Your Data against unauthorized access, loss, alteration, disclosure, or destruction. We follow industry standards, including encryption and secure server technologies, to safeguard your data. While no system is entirely secure, we regularly review and improve our security practices.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect Your Data, we cannot guarantee absolute security.

Your Data may be transferred to, stored, or processed in countries outside of your country of residence, including countries that may not have the same data protection laws as your jurisdiction. By providing Your Data, you consent to such transfers for the Use Purposes outlined in this Policy. We ensure that adequate safeguards are in place to protect Your Data during such transfers.

COOKIES AND TRACKING

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. For detailed information on how we use cookies and how you can manage them, please refer to our Cookies Policy.

THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of any third-party websites you visit.

CHILDREN’S PRIVACY

Our website is not directed to children under the age of 13, and we do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us, and we will take steps to delete such data.

YOUR RIGHTS AND CONTACT US

You have the right to request access to or correction of information held by us about you. If you wish to access or correct your personal information, please contact our Customer Service at customercare@theslimwears.com.

We will respond to your request to access or correct your personal information within a reasonable timeframe, and in accordance with applicable laws. Please provide sufficient details for us to locate the information and verify your identity.

UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in how we handle your personal data or to comply with updates to legal or regulatory requirements. Any changes to this Privacy Policy will be posted on this page, and we encourage you to review this Policy periodically.